Suporte e treinamento

Treinamento e recursos para maximizar seu investimento na EMC

Quando você implementa um produto EMC, nós nos comprometemos a ajudá-lo a otimizar sua infra-estrutura de informações. Forneceremos o treinamento e os recursos necessários para o sucesso, seja por meio de um especialista designado ou por meio do Powerlink, nosso centro de suporte on-line. Tudo isso faz parte de nossa forma de ajudarmos você a maximizar o valor de seu investimento na EMC.

Suporte

Obtenha suporte agora

New Customers: Learn how to fully leverage the EMC resources available to you.

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Powerlink: Register for the EMC Powerlink Web portal to take advantage of EMC's latest support tools, technical information and expertise.
Contact Support: Your direct access to support for your EMC information infrastructure.

Opções de suporte da EMC

Maintenance and Technical Support: Corrective maintenance, customized support, remote and online support tools.
Platform, Software, and Solutions Support: Responsive and rapid issue resolution.
EMC Secure Remote Support: Around-the-clock remote monitoring, troubleshooting, and repairs, protected by advanced security features.
Warranty and Maintenance: All-inclusive warranty and post-warranty maintenance services packages.
Personalized Support: Onsite or remote, security-enabling services, and post-warranty options.
Purchase, Renew, or Upgrade: Purchase EMC Service Event Packs, renew or upgrade your software support services.

Treinamento

A EMC oferece treinamento para atender às suas necessidades exclusivas

Training Offerings:
Be proactive. Get the most from your EMC solution — while avoiding issues that could affect productivity. Learn how to plan, design, and manage all key components of your information's lifecycle — whether you are experienced or new to the industry.

Ofertas de treinamento para clientes:

Certificação:

EMC Certification formally validates knowledge, builds your credibility and takes the guesswork out of assessing skills and capabilities.
EMC Proven Professional is the most comprehensive and well-adapted program in the information storage and management industry, with over 10 certification specialties.